Salesforce decisions, argued in public
Practical writing from the consultants doing the work — costing, scoping, migration and AI, with the trade-offs left in.
Introduction of Salesforce Red Team Agent for Native Penetration Testing
Salesforce has launched the Red Team Agent, a native security tool designed to perform autonomous penetration testing on customer orgs. This allows IT Directors to proactively identify vulnerabilities
Salesforce Winter '27 Release Reaches General Availability
The Winter '27 release (API version 64) completes its final production rollout wave today, October 9, 2026. Key platform updates include significant Apex heap limit increases, the enforcement of Profi
Winter '27 Release: First Wave Goes Live with Auto-Enabled Agentforce
Discover how the Salesforce Winter '27 Release and auto-enabled Agentforce revolutionize CRM. Learn to boost ROI and secure your data today.
Winter '27 Production Release Wave 2 Now Live
Discover how the Salesforce Winter '27 Release Wave 2 boosts ROI. Learn about the new Cosmos Theme and Flow tools designed to slash technical debt and improve CRM efficiency.
Salesforce Unveils AIforce: A New Live Interface Layer for Enterprise AI
Salesforce has introduced AIforce, a headless architecture and governance layer that connects enterprise data and workflows to external AI surfaces like Claude and Slack. This 'interface revolution' a
Salesforce Foundations: A Free Unified Platform Upgrade for Enterprise Customers
Unlock the power of Salesforce Foundations. Unify your marketing, commerce, and AI tools into one platform at no extra cost to boost productivity.
Salesforce Launches Agentforce: A New Suite of Autonomous AI Agents
Salesforce has unveiled Agentforce, a platform for building and deploying autonomous AI agents that can reason and take action across sales, service, marketing, and commerce. Unlike traditional chatbo
Launch of Seven Role-Specific 'Job-Ready' Agentforce Agents
Transform your business with seven new Salesforce Agentforce agents. These autonomous AI roles handle complex tasks across sales and service to boost efficiency and scale operations.
Salesforce Completes $3.6 Billion Acquisition of Fin (formerly Intercom)
Salesforce has finalized its acquisition of Fin, integrating its industry-leading autonomous agent platform into the Agentforce ecosystem. Fin brings a proven 76% resolution rate across channels like
Salesforce Unveils New Agentforce Edition Tiers (Core, Advanced, Max)
Salesforce has consolidated its AI, Slack, and Tableau offerings into three new Agentforce edition tiers: Core ($195), Advanced ($395), and Max ($550). These bundles aim to reduce total cost of owners