Solutions
Salesforce Managed Services & Support
An ongoing certified team for your org, with response times in writing.
Quick answer
Is a managed Salesforce service cheaper than hiring an admin?
CodeSierra managed services give small teams a certified Salesforce admin and developer on a monthly plan — monitoring, releases, enhancement work and a defined response SLA — for less than the cost of a full-time hire. Plans are monthly, with no minimum term beyond the first quarter.
Last reviewed August 2026What is included
Every Salesforce Managed Services engagement is delivered against a written scope document. These items appear in most of them.
Proactive monitoring and health checks
Defined response and resolution SLAs
Seasonal Salesforce release readiness
User administration and permission hygiene
Enhancement backlog delivery
Quarterly optimisation report
How the engagement runs
Discovery3–5 days, AI-assisted
Scope & priceWritten, fixed, approved by you
Build & testCertified delivery in sandboxes
AdoptTraining plus 30-day hypercare
Frequently asked questions
Monitoring, user administration, bug fixes, release readiness, a defined enhancement allowance and a quarterly optimisation report, all against a written SLA.
Response targets are set per plan and written into the agreement, with the tightest tier covering critical issues within business-hour minutes rather than days.
Plans run monthly after an initial quarter, which is the minimum realistic period to stabilise an org.
Yes. We start with an org health assessment so we know what we are inheriting before the SLA starts.
Salesforce Managed Services by industry
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24/7Monitoring coverage
3×/yrRelease readiness reviews
MonthlyNo long lock-in