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Salesforce decisions, argued in public

Practical writing from the consultants doing the work — costing, scoping, migration and AI, with the trade-offs left in.

How Salesforce Admins Can Upgrade Screen Flows With Spring ’26
Salesforce

How Salesforce Admins Can Upgrade Screen Flows With Spring ’26

By now, I’m sure you’ve read about the new Flow features coming in the Spring ‘26 release, but I thought it might be helpful to see them put to use. In this demonstration, I’ll be upgrading an expense

·5 min read
Build With Confidence: Inside the New Agentforce Builder
Salesforce

Build With Confidence: Inside the New Agentforce Builder

Salesforce has launched the new Agentforce Builder, a brand-new experience for building agents powered by an enhanced version of the Atlas Reasoning Engine. For admins, this new builder represents a m

·5 min read